Improving Course Design Through Usability Testing
Evaluating and refining course design to improve navigation, engagement, and learner success.
Overview
This usability testing process was designed to evaluate how effectively users could navigate and engage with the Start Here section and Module 1 of a course created for teachers supporting adult learners preparing for the TABE and GED in correctional education settings.
The goal was to identify usability barriers, improve clarity, and ensure alignment between learning outcomes, activities, and the overall learner experience.
Key Findings
✔ What Worked Well
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Navigation was rated very easy by all participants
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Course structure was clear and organized
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Learning goals aligned with activities
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Content was chunked in a way that reduced overwhelm
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Reflection and planning activities supported real-world application
What Needed Improvement
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Some users had difficulty locating materials within the module
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Instructions were not always explicit for first-time users
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Video content was not clearly visible or identified
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One participant was unsure what materials to view before completing activities
Revisions Made
Based on feedback, the following improvements were implemented:
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Added clear, step-by-step instructions for accessing materials
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Labeled content using prompts such as “Watch First” and “Required Materials”
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Incorporated or clarified video elements to support engagement
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Refined instructions to improve clarity for users unfamiliar with the platform
These changes were made to ensure accessibility for all learners and reduce confusion during navigation.
Impact on Learning
This process significantly improved both course design and the learner experience.
Teacher implementation will be measured through walkthrough data, lesson plan submissions, and evidence of student-centered strategies being used in the classroom.
Student outcomes will be measured using TABE pre- and post-assessment data, as well as GED readiness indicators and performance outcomes.
Learner engagement will be measured through completion rates, time-on-task, and participation in module activities.
By addressing usability issues early, the course now better supports learners in accessing content, completing activities, and achieving meaningful learning outcomes.
Reflection
This process reinforced the importance of designing for all users, not just those familiar with the platform.
Even when a course is well-structured, unclear navigation can create barriers to learning.
Moving forward, I will continue to prioritize clarity, accessibility, and real-world application to ensure all learners can successfully engage with content and achieve desired outcomes.
